Account deletion
Request account deletionRequest deletion by email
Email support with “Save The Arrows account deletion” as the subject. Include your player code if you know it. We may ask for information to verify the request. Do not send passwords, verification codes or sign-in tokens.
Delete from the app
Open Settings, choose Player account, then Delete account and confirm. If you use the same account in other Solve The Word games, this deletes that shared account too.
What happens to your data
Deletion removes the account and associated profile, progress, balances and social data. Restricted backups are retired on their retention schedule. We may retain limited records where needed to handle refunds, prevent fraud, meet legal obligations or prevent a deleted account from being restored.